When you need air conditioning or furnace repair services, finding a qualified contractor you can rely on is of utmost importance.
As you look for an HVAC contractor to trust with your home’s system and family’s comfort, keep an eye out for the following five features or potential red flags:
1. Backed by the best manufacturer
Bryant’s line of air conditioners, furnaces and other comfort products are unmatched in their quality, durability and reliability, with equipment trusted by millions of Americans since 1904.
Becoming a Bryant Factory Authorized Dealer means meeting the highest standards of product knowledge, quality service and customer dedication.
Not only is Hoosier Indoor Air a Bryant Factory Authorized Dealer, but we’ve also been recognized with the company’s Medal of Excellence award and Circle of Champions distinction. These additional designations are only given to contractors who rise above their peers with unwavering levels of dedicated customer service and ongoing demonstrations of leadership and quality within the industry. Less than 1% of all Bryant dealers earn the Circle of Champions distinction, making it a strong indicator of whether your local contractor is recognized among the best of the best by the industry’s most-trusted manufacturer.
2. Certified and highly trained technicians
The North American Technician Excellence (NATE) program is the industry’s gold standard when it comes to the training and certification of HVAC technicians.
Before selecting a local contractor, ask if their technicians are NATE certified and receive ongoing training and testing on the industry’s latest practices and state-of-the-art products. The HVAC market is constantly evolving with emerging technology and new methods for superior service, so be sure your contractor is on the cutting edge of comfort with an attitude of continual learning and ongoing improvement.
3. Don’t trust an over-the-phone estimate
“Discount” contractors eager to earn your business will often offer a quote for their products and services over the phone without ever setting foot in your home and surveying your unique variables that can factor into what solutions will work best for your comfort. No two homes or
their optimal HVAC systems are the same, so be wary of contractors ready to bid for your business without fully reviewing your home’s ductwork, registers, insulation, windows and other factors.
Choose an HVAC contractor willing to put in the time to inspect your home’s system before giving a no-obligation estimate — and be sure they’ll provide it in writing.
4. Dig for details on money-saving initiatives
Don’t just take an HVAC contractor’s word for it that they can save you money — ask for the details and fine print on how they’ll do it! Don’t sign up for a service or subscription plan you don’t understand.
A maintenance and protection plan like Comfort Guard™ by Hoosier Indoor Air will ensure your system maintains optimal performance and an intact warranty with ongoing care to keep your comfort covered.
We realize a new heating and cooling system is a significant investment for your home, but be careful about automatically going with the HVAC contractor offering the lowest bid. Ask about any available financing options — at Hoosier Indoor Air, we can offer competitive rates through a Bryant credit card issued by Wells Fargo Bank for convenient monthly payments on your new comfort system.
5. Ask your friends, family and neighbors
Go to the people in your life whose opinions you trust the most! Their referrals and experiences with local Greater Indianapolis HVAC contractors can give you an inside look at what to expect from various providers. With Hoosier Indoor Air serving Indianapolis since 1974, chances are friends and family in your community have received a superior customer experience from us!
Ultimately, your perfect HVAC repair contractor is one you can trust to make your family’s comfort a priority, with qualified experts dedicated to quality service and putting your needs first.
We’re confident Hoosier Indoor Air can be that perfect contractor for you. Contact us today to schedule your service or a free estimate from one of our trusted technicians.