Having to deal with a broken or problematic air conditioning system or furnace is not fun. What’s worse is still having to deal with issues after you have already had a heating and cooling service company come take a look and supposedly fix the problem.
We’ve heard it from our customers a bunch of times before. You call a so-called expert out to your home to take a look at your HVAC system, they “fix it”, give you an invoice, and within a couple of days you are dealing with the same problems all over again.
This could mean they may have fixed something minor and ignored a larger issue or they even may just completely misdiagnose the problem all together. Unfortunately, some people in the HVAC trade may also sometimes use their technical knowledge to try and pull wool over the customer’s eyes and take advantage of them.
We know how frustrating it is to deal with a heating and cooling service company that can’t get the job done right the first time, which is why Hoosier Indoor Air offers free second opinions on service performed by our competitors. All we need to see is a paid invoice from your previous service provider.
You often hear about second opinions a lot in the world of medicine, as patients go to a different doctor to see what they think about an injury or illness. But getting a second opinion on HVAC repairs and services can be just as valuable.
Here are some of the benefits of getting a second opinion on recent heating and cooling service.
A second opinion gets a new pair of eyes on the job
Mistakes happen and sometimes the real cause of your HVAC issues are simply overlooked. Getting a second opinion can help overlooked problems come to light. A big reason for that is that when we do a second opinion we aren’t just looking for potential problems with your air conditioner or furnace. We can use the invoice your last technician provided you as a summary of the work they did and double check their work to make sure it was done correctly. There is always the chance they did diagnose the problem, but just didn’t finish the job!
You may avoid major repairs and expenses
Returning to the heating and cooling service you turned to the first time to follow up on a lingering issue likely won’t get you an “oh we’re sorry” response. What you’ll most likely get is them immediately assessing, “well if it wasn’t that, it must be this.” In many cases, the “this” will be an even larger repair or installation than before. Turning to a different company first for a second opinion lets them get a completely fresh look at the entire unit and a fresh diagnosis on the issue without immediately jumping to the next expensive conclusion. In the end, that could be the difference in successfully avoiding a major HVAC expense.
You’ll have better direction for next steps
Even if after your second opinion there are further repairs or a reinstallation that needs to be done, you will at the very least be able to confidently make the best decision for next steps with all the information you have been provided. Our service technicians will lay out in plain English (no complex trade talk made to confuse you) exactly what the problem is, how it can be fixed, and most importantly give you a fair and honest estimate for the work needed so you can compare and make the smartest decision for you and your family.
So, if you just had a service call from your local heating and cooling service company and you aren’t convinced they did the job right, don’t go back to them. Call Hoosier Indoor Air instead!
Hoosier Indoor Air proudly serves the Indianapolis area of all your residential heating and cooling needs including air conditioning and furnace repair and year-round maintenance. Call 317-888-9111 today to learn more about our free second opinions or schedule service online.
Should I get a second opinion on heating and cooling service?
If you are planning a major HVAC repair, installment, replacement project, or you recently received ineffective service a second opinion can make sure you are getting the best possible service at the right price.