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Contractor Q&A

logo, company nameYour family deserves the best air quality and climate control. That means finding an HVAC contractor who understands the latest systems for comfort and energy savings. But knowing what to ask is key!

The Air Conditioning Contractors of America (ACCA) are experts in the field. Here are the questions they suggest you ask your HVAC contractor:

Questions to Ask Your Contractor

Are Your Technicians NATE-certified?

NATE (North American Technician Excellence) remains the gold standard for HVAC expertise. A certified technician proves they know what it takes to make your system work its best.

Our Answer: Our senior techs are NATE certified while our newer techs are striving for their next certification.

Do You Invest in Ongoing Tech Training?

The HVAC world changes fast! Make sure your contractor stays ahead of the curve with cutting-edge knowledge. Ask about their specific training areas.

Our Answer: Yes, our techs are constantly being trained and re-trained in order to keep up with industry advancements.

Do You have References and Good Online Reviews?

Past clients offer insights into a company’s work ethic. Don’t be shy about checking both references and online ratings for honest feedback.

Our Answer: Yep! Check out our stellar reviews on Google!

Do You Offer Maintenance Plans?

Proactive maintenance is the key to a smooth-running, energy-efficient system. A savvy contractor will offer plans to keep your HVAC equipment in top shape year-round.

Our Answer: Our Comfort Guard maintenance plan is an outstanding way to make sure your home is getting the regular maintenance needed to prevent problems and ensure efficient function.

Is Your Company Licensed and Up-To-Code?

Licensing requirements change all the time. Ensure your contractor has the latest credentials and understands local regulations in 2024.

Our Answer: Of course!

Have Questions for Hoosier Indoor Air?

We hope you found this list of questions to ask your contractor helpful. If you’d like to work with Hoosier Indoor Air, our certified techs would be happy to answer all your questions! Get in touch today by filling out a form or calling us directly at (317) 466-7437!

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